Terms and Conditions
Laura Sherratt Designs Greetings Cards, Terms and Conditions of Sale.
Please read our Terms and Conditions of Sale prior to purchasing goods from our site; placing an order on this site indicates acceptance of these terms and conditions.
All prices are in Pounds Sterling.
All products are exclusive of VAT.
All products and services are subject to availability and may be withdrawn at any time. We will endeavor to keep the site fully updated with new products and removing old ones. We will advise you of any delays or if an item which you have purchased is not available. In which case you will have the option of waiting for the product to become available, excepting a substitution or to be given a full refund for the product.
Carriage will be free on orders over £120.00 within the UK mainland and Channel Islands. For delivery outside of the UK or Channel Islands please contact us for a shipping price. Our carriage is charged at £7.95
Deliveries will normally be made to UK addresses within 14 working days. You will be advised of any delay.
If you receive damaged goods please retain this and contacts us within 7 days of receipt, please email firstname.lastname@example.org or call 01538 384566. If your goods are not damaged but you are unhappy in any way with your order when you receive it you can return it to Laura Sherratt Designs, unused and in its original packaging within 14 days of receipt for a full refund (not including postage & packing if paid). Please note that return postage is at the cost of the purchaser unless the goods are damaged or faulty. We recommend that you use recorded post and the item is insured for its full replacement value. This does not affect your statutory right to a 7 working day period to return your goods from when you receive them.
In the unlikely event that your product is lost or damaged in transit please contact us via email. In the case of non-delivery please wait 10 days from the date of your order in case it has been delayed.
If there is any error with your received order please contact us within 48 hours from receipt.
If you have any queries please contact us at email@example.com Alternatively you can call us on 01538 384566 Mon-Fri 8:30am - 4pm. Calls are charged at standard rate.
Terms and Conditions